FitLine, a brand under PM-International AG, is recognized as a legitimate, long-established and trustworthy company in the world dietary supplement industry. Here are some key points supporting this assessment:

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Who owns FitLine, how long has it been in business, and is it a trustworthy company?

FitLine is a health nutrition supplement product line under PM-International AG, a family-owned business founded in Germany in 1993 by Rolf Sorg and his family. With over 30 years of proven success, PM-International AG has grown into a global leader in premium health and wellness supplements and operates in more than 45 countries and is one of Europe’s largest direct-selling health and wellness companies. PM-International achieved over $3.25 billion in annual sales in 2024 and has sold over 950 million FitLine health supplement products world-wide.

Recognized for its high-quality products and innovative Nutrient Transport Concept (NTC®), FitLine is trusted by millions, including top athletes and health-conscious individuals worldwide. Read more >>>

Is FitLine a legitimate business or a pyramid scheme? Why should I trust FitLine? Does it have a solid reputation?

FitLine nutritional supplements are sold through PM-International’s direct sales model, which is a legal and well-established multi-level marketing (MLM) business. Unlike pyramid schemes, FitLine distributors earn commissions based on product sales, not just recruitment. With $3.25 billion in annual sales in 2024, PM-International is ranked #6 among the top 10 direct sales companies in the world, demonstrating strong financial performance, customer trust, and long-term stability. 

PM-International has run a successful business for over 30 years, operating in more than 45 countries, and following strict legal and ethical standards, FitLine upholds the highest quality benchmarks.

Additionally, all products are regularly tested by independent laboratories and comply with international m. Many FitLine supplements are also listed on the Cologne List, guaranteeing they are safe for athletes and free from banned substances. Currently, PM-International has 71 new health technology patents and a commitment to strict "Made in Germany" standards. 

PM-International company with FitLine health nutritional supplements, a legitimate and trusted company, has earned the trust of millions of people around the world and has built a strong reputation in the health and wellness industry.

Who creates FitLine supplements, and are they backed by science or clinical studies?

FitLine nutritional health supplements are invented by PM-International’s Scientific Advisory Board in collaboration with a team of leading world scientists and researchers in the fields of nutrition, food chemistry, biochemistry, immunology, pharmacy, health sciences and product safety. 

PM-International prioritizes advanced cutting-edge scientific research to guarantee that each FitLine product is both effective and safe for long-term use for people of any age and health condition. Read more >>>

What makes FitLine different from other supplement brands, and why should I trust it? Are FitLine products safe, tested, and officially certified?

One of the key innovations in FitLine products is the proprietary Nutrient Transport Concept (NTC®), invented by a team of scientists and researchers. NTC® enhances the bioavailability of nutrients, raising the nutritional absorption level up to 98 - 100% at the cellular level. Unlike many other companies' supplements, FitLine health supplements are manufactured under strict quality standards, and regularly tested and certified by independent labs, including GMP, Cologne List, TÜV SÜD, ELAB, Kosher, Halal, and others. Read more >>>

Over 1000 Olympic and professional athletes and over 21 million customers worldwide trust and rely on FitLine nutritional support.

Do FitLine supplements really work, and how long does it take to see results?

Yes! FitLine supplements are designed for optimal nutrient absorption with their unique NTC® (Nutrient Transport Concept), helping your body get the most out of every ingredient. Many customers report feeling more energetic and noticing improvements in overall well-being within a few days to a few weeks, depending on individual needs. FitLine is trusted by millions worldwide, including top athletes, who rely on its effectiveness.

What do customers say about FitLine? >>>

Are FitLine supplements organic, vegan, or non-GMO, and what are they made of?

FitLine supplements are made from high-quality, natural ingredients, including vitamins, minerals, and plant-based extracts. While not all products are certified organic or vegan, many are non-GMO and free from artificial preservatives. FitLine focuses on clean, safe formulations with scientifically balanced nutrients to support your health.

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For additional information and personalized guidance, reach out to your distributor.
If you don't have one yet, contact us, and we will be happy to assist you.

Who sells FitLine products?

FitLine products are sold through independent distributors who operate within a network marketing model. These distributors are authorized by PM-International, the parent company of FitLine, to connect customers with the company. However, all products are ordered through the official FitLine website and shipped directly from official warehouses, either in the USA or other countries, to customers. Customer service is handled by the official FitLine team, not by distributors. You can find a distributor near you or shop online via the official FitLine website.

Is shopping for FitLine products safe?

Yes, shopping for FitLine products through authorized distributors and the official FitLine website is safe. PM-International employs stringent data protection measures, including SSL encryption for online transactions, to ensure your personal and payment information is secure. 

Yes, shopping for FitLine products through authorized distributors and the official FitLine website is safe. PM-International employs stringent data protection measures, including SSL encryption for online transactions, to ensure your personal and payment information is secure.

With over 21 million customers worldwide and nearly 1 billion FitLine products sold online, you can be confident that shopping with FitLine is safe and trusted by millions of people around the globe.

How do I know I’m buying genuine FitLine products?

To ensure you're purchasing authentic FitLine products, buy exclusively from authorized FitLine distributors or the official FitLine website.

Avoid purchasing from third-party sellers on platforms like Amazon or eBay, as these sources are not authorized and may sell counterfeit, contaminated, or expired items. PM-International does not endorse or authorize the sale of FitLine products through these marketplaces and is not responsible for the quality or outcome of any purchases made from unauthorized sellers.

By shopping through authorized channels, you can be confident you're receiving high-quality, authentic FitLine supplements made to support your health and wellness.

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For additional information and personalized guidance, reach out to your distributor.
If you don't have one yet, contact us, and we will be happy to assist you.

Can I buy FitLine supplements on Amazon, eBay, or other online marketplaces?

PM-International, the company that produces FitLine health supplements, is a direct sales company that follows strict European laws and cares about the safety of its customers. PM-International is a highly responsible company and controls all steps from manufacturing through delivery to the customer's table. This is why 21+ million customers worldwide trust purchasing and using FitLine Health Supplements. 

Here are some key conditions PM-International follows:

• Temperature Control: FitLine products are stored and shipped within carefully monitored temperature ranges to prevent degradation, ensuring the products maintain their efficacy. 

• Humidity Protection: The Packaging is designed to safeguard the products from moisture, which can affect their quality and effectiveness. 

• Light Protection: All FitLine products are kept in containers that shield them from UV light to preserve potency.

• Safe Packaging and Shipping: Special packaging materials and insulated containers are used, especially for heat-sensitive products, ensuring they arrive in perfect condition.

When purchasing FitLine health supplements - products that you and your family will consume and that will affect your health - it’s essential to consider the source. 

When buying from unauthorized sellers on online marketplaces like Amazon or eBay, you take a significant risk. 

These platforms often involve third-party sellers, meaning there’s no guarantee that the products have been stored, handled, or shipped according to PM-International’s strict standards.

PM-International strongly recommends purchasing FitLine nutritional supplements ONLY directly from the company through the FitLine independent distributor's Shop Now, ordering on the official company site, FitLine.com. Your order will be delivered to you straight from the official local warehouse to ensure quality, security, and safety. 

Please note: First-time buyers must register through a FitLine distributor before making a purchase. Once registered, you can continue to buy directly from the site without further registration.

PM-International does not accept responsibility for products purchased online from unauthorized sources such as Amazon, eBay, or other marketplaces or vendors, as these products may be expired, counterfeit, or compromised. 

Please feel free to contact us, and official FitLine distributors will be happy to assist you with your order. 

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For additional information and personalized guidance, reach out to your distributor.
If you don't have one yet, contact us, and we will be happy to assist you.

We understand that every person’s health situation is unique. That’s why we take time to understand your personal goals and background before recommending a FitLine supplement program tailored to your needs and stage of life.

How our team of FitLine Consultants support our customers: 

• Before suggesting any FitLine health supplements or FitLine health programs to our customers, we offer to review their current health situation.

• Only if customers feel comfortable sharing, we review their health background, including recent experiences, current concerns, and any medications that they are currently taking. This helps us recommend the most suitable FitLine supplements for their goals.

• In some situations, we can pass the customer’s information along to FitLine’s official advisory resources, such as the company’s Scientific Advisory Board, for guidance based on the information provided.

• We support our customers from the beginning - helping them choose the right FitLine supplements, placing their order, and making any needed adjustments along the way - so they can start their program smoothly and see results that match their personal goals.

• After the supplements arrive, we stay in touch to explain how to use them correctly, follow up during the first days, and monitor how their body responds. If there are any early reactions or concerns, we help adjust the FitLine program step-by-step to ensure a smooth, safe, and comfortable experience.

• Customers choose our team as their FitLine consultants because we combine expert knowledge of FitLine supplements with genuine care and personalized support at every step.

Please feel free to contact us for a free consultation. 

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For additional information and personalized guidance, reach out to your distributor.
If you don't have one yet, contact us, and we will be happy to assist you.

Do I need to have an authorized FitLine Distributor to start my first online order?

Yes, you must work with an authorized FitLine Distributor who will register you as a customer or distributor and guide you through the ordering process. 

Your official FitLine Distributor will be your Permanent Consultant and will help you to select the right products for your health goals and ensure you receive personalized support every step of the way. 

After your first order, you can place future orders independently through the official site. However, if you need help or have questions, our team of authorized FitLine Distributors will always be here to assist you. 

Please note: We can guarantee the highest level of support only with our team of FitLine Consultants, who you can be assured of ongoing, dedicated assistance tailored to your needs.

How do I find and choose a good FitLine Consultant? 

When choosing a FitLine Distributor as your FitLine Health Consultant, you want to be confident that you are trusting your health to a knowledgeable expert. Someone who will provide comprehensive FitLine product details, and will be able to create a personalized program for you and your family for the best results. Your FitLine Consultant will be your primary point of contact for all advice, information, and assistance.

If now or at any time in the future you decide to become a FitLine Independent Distributor and start your business with PM-International, you will continue working with the same Distributor/Consultant who registered you as a FitLine customer. 

Your FitLine Distributor/Consultant will provide guidance, training, and ongoing support to ensure full access to resources and assistance for success. That’s why it’s important to choose a Distributor/Consultant you know and trust—someone with expertise in the business process, from product selection to pricing, payment, and delivery specific to your country or region.

Please note: Once you are registered with a FitLine Distributor, you cannot change your distributor. Also, company policy prohibits other distributors from contacting and providing support to customers registered with other distributors. For ongoing assistance, your registered distributor will always be your primary point of contact.

Therefore, it’s very important to choose your FitLine Distributor wisely, even as a customer.

Please read more about our team here.

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For additional information and personalized guidance, reach out to your distributor.
If you don't have one yet, contact us, and we will be happy to assist you.

Caution: To ensure authenticity and the highest quality, purchase FitLine nutritional supplements ONLY directly from an official PM-International FitLine.com warehouse for secure delivery.

Note: PM-International does not accept responsibility for products purchased online from unauthorized sources such as Amazon, eBay, or other marketplaces or vendors, as FitLine products may be expired, counterfeit, or compromised. 

For more details, reach out to your distributor. If you don't have one, feel free to contact us - we’re happy to provide all the information you need and guide you through your order. 

How to shop for FitLine Supplements? Product order process. 

You can place your order online using a smartphone, tablet, or computer—it’s quick and convenient.

1. Explore FitLine Supplements

If you’re new to FitLine or still deciding which supplements to choose, we recommend starting with the ‘FitLine for You’ section in our menu. There, you’ll find full descriptions, ingredients, benefits, and usage instructions for each supplement.

Contact us if you need help. 

2. Shopping on the FitLine Website 

Go to FitLine.com and browse the health supplements. Choose the ones you want, select the quantity and add them to your shopping bag. Then proceed to CHECKOUT. You can Log in as a returning (registered) customer, or choose "Become a customer" to register.

NOTE: you may see two prices listed for each item - the retail price for new customers and the exclusive price for FitLine Club members enrolled in the monthly autoship program. To learn more about this exclusive pricing, visit our How to Save page, or contact us directly.

3. Registration

In the next step on the registration page, you will create your account by setting up a login and password and enter your payment and delivery information. You will also receive your personal Customer ID number, which you'll use for future orders.

4. Confirmation and Delivery 

Once your purchase is complete, you’ll receive an order confirmation email. A second email will follow with your expected delivery date and tracking number.

After your package is delivered, you’ll also receive a delivery confirmation notification.

5. After Your Package Arrives

The orders within the USA typically arrive within 2 to 5 days. When your order arrives, we recommend that you let your FitLine Consultant know, so they can explain how and when to prepare your FitLine vitamin drinks.

If you’re working with a distributor outside our team, please contact them directly for assistance.

6. Ongoing Support from Our Team Consultants

If you’re our customer, we’ll support you through every step of the process. Feel free to contact us with any questions — we’re here to help.

Do I need to register on the FitLine website to place an order?

Yes, if you’re a first-time buyer, you must register online with the help of your Consultant / FitLine official Distributor. The process is quick and easy — and we’re happy to help. If you’ve ordered from the FitLine website before, just log in to your existing account to shop again.

Can I purchase FitLine products without becoming a distributor?

Yes, you can register as a customer and purchase FitLine products at the retail price. If you’re interested in saving more, visit How to save page or contact us for details

Can I order FitLine products for my friend or family using their address?

Yes, you can. Just ask your Consultant for assistance — they’ll be happy to help with the process.

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For additional information and personalized guidance, reach out to your distributor.
If you don't have one yet, contact us, and we will be happy to assist you.

Many customers ask about FitLine pricing and how to take advantage of savings and special offers, including first-time order promotions, seasonal sales, loyalty programs, referral discounts, bulk purchase savings, subscription (autoship) pricing, distributor-exclusive offers, free shipping, and holiday promotions.

To learn more, visit our How to save page or reach out to us with your questions.

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For additional information and personalized guidance, reach out to your distributor.
If you don't have one yet, contact us, and we will be happy to assist you.

Caution: You should purchase FitLine nutritional supplements ONLY from official sources to guarantee safety and authenticity. 

Note: The company does not take ANY responsibility for products purchased online from unauthorized sources such as  Amazon, eBay, or other marketplaces or vendors, as FitLine products may be expired, counterfeit, or compromised. 

Buy directly from FitLine.com warehouse for quality, security, and safety.

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For additional information and personalized guidance, reach out to your distributor.
If you don't have one yet, contact us, and we will be happy to assist you.

How do I pay for my FitLine order?

Payment options for FitLine orders vary by country. In the U.S., customers can pay using credit or debit cards, while other countries may offer additional local payment methods.

If you’re already working with a FitLine distributor, please contact them directly for payment options in your region. If you’re not currently working with a distributor, feel free to contact us and we’ll assist you with the details.

Can I pay for my FitLine orders using someone else's card?

​Yes, you can pay for your FitLine orders using someone else's credit or debit card. However, please ensure that you have the cardholder's permission to use their card for the transaction. FitLine does not require the billing address to match the shipping address, so this is generally acceptable. For added security, it's advisable to inform the cardholder about the transaction and ensure they are aware of the purchase.​

If you have any further questions or need assistance with your order, feel free to contact us.

How do I know if my payment was successful?

After placing your FitLine order, you’ll receive a confirmation email with your order number, a summary of the items purchased, and the total amount charged. This confirms that your order has been received and is being processed.

Once your order has shipped, you’ll receive a separate email with tracking information. This email confirms that your order has been shipped and provides delivery status updates. Successful payment is required before shipping.

If you haven’t received these emails or have questions about your payment, please contact us., or your FitLine distributor for help.

Caution: You should purchase FitLine nutritional supplements ONLY from official sources to guarantee safety and authenticity. 

Note: The company does not take ANY responsibility for products purchased online from unauthorized sources such as 

Amazon, eBay, or other marketplaces or vendors, as FitLine products may be expired, counterfeit, or compromised. 

Buy directly from FitLine.com warehouse for quality, security, and safety.

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For additional information and personalized guidance, reach out to your distributor.
If you don't have one yet, contact us, and we will be happy to assist you.

Caution: You should purchase FitLine nutritional supplements ONLY from official sources to guarantee safety and authenticity. 

Note: The company does not take ANY responsibility for products purchased online from unauthorized sources such as  Amazon, eBay, or other marketplaces or vendors, as FitLine products may be expired, counterfeit, or compromised. 

Buy directly from FitLine.com warehouse for quality, security, and safety.

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How can I track my order?

After your purchase, you’ll receive email updates with your tracking number and shipping details.

If you have any questions, feel free to contact us — or, if you’re already working with a distributor, you can reach out to them directly.

Can I pick up my orders?

If you live nearby or are visiting the area, you're welcome to stop by a FitLine location to pick up your order or explore additional supplements. Please be sure to check the operating hours before visiting.

For more information, please contact us.

How long does it take for my order to be delivered? 

Within the U.S., orders typically arrive within 2 to 5 business days, depending on your location and local shipping conditions.

Where will my order be delivered from?

Your order will be shipped from the nearest FitLine warehouse based on your location.

In the United States, FitLine warehouses are located in Sarasota, Florida and Export, Pennsylvania.

For more specific information, contact your distributor or our team — we’ll be happy to assist you.

P.M. International Nutrition & Cosmetics Inc.

1012-F Corporate Lane

Export, PA 15632

customerservice-usa@pm-international.com

PM-International USA

8010 25TH E, Unit 101

Sarasota, FL 34243

customerservice-op@pm-international.us

Can I change the shipping address before my order is shipped?

If your order hasn’t been processed or shipped yet, you may still be able to update the shipping address. To request a change, please contact the FitLine customer service team or the shipping warehouse directly as soon as possible. They can confirm whether the address change is still possible before the order is dispatched.

What can I do if I need to change the shipping address after the order has been placed?

If your order has not yet been processed or shipped, you may be able to update the shipping address. To do so, please contact us as soon as possible. We will assist you in determining whether the address change can be accommodated before the order is dispatched.

What if the order has already shipped?

If your order has already been shipped, we recommend contacting the carrier directly to inquire about options such as package interception or redirecting the delivery. Please note that these services are subject to the carrier's policies and may not be available for all shipments.

How can I contact customer service?

You can reach us via email at customerservice-usa@pm-international.com or by mail at:

PM-International USA

8010 25th E, Unit 101

Sarasota, FL 34243

USA

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For additional information and personalized guidance, reach out to your distributor.
If you don't have one yet, contact us, and we will be happy to assist you.

Can I return FitLine products if I'm not satisfied? What is FitLine's return policy?

FitLine offers a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, you can return the product within 30 days of receipt for a full refund. The product must be in its original packaging and in resalable condition. Please note that shipping and handling fees are non-refundable, and the customer is responsible for return shipping costs.​

How do I initiate a return?

To start the return process, please follow the appropriate option below:

If you purchased from a FitLine distributor:

Reach out to the distributor you purchased from. They’ll guide you through the return process and provide any necessary documentation.

If you purchased directly from FitLine:

You can contact FitLine customer service team at:  customerservice-usa@pm-international.com  or customerservice-op@pm-international.com  for assistance.​

Can I cancel my order after placing it?

You can cancel your order only if it hasn’t been processed and shipped yet. Once an order is in transit, it cannot be canceled.

To request a cancellation, please follow the appropriate option below:

If you purchased through a FitLine distributor:

Contact your distributor immediately and inform them of the cancellation request.

If you purchased directly from FitLine:

Contact FitLine customer service as soon as possible at: customerservice-usa@pm-international.com  or customerservice-op@pm-international.com  promptly.​

What if my product is delivered damaged or defective?

If your product arrives damaged or defective, please contact customer service within 14 days of receiving your order. Include a brief description of the issue and, if possible, photographs of the item.

FitLine will review your case and arrange either a replacement or a refund, depending on the circumstances.

Are there any exceptions to the return policy?

Certain items, such as discounted promotional offers or special-order products, may not be eligible for return.

For questions about whether your item qualifies, please consult your distributor or contact FitLine customer service.

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Caution: You should purchase FitLine nutritional supplements ONLY from official sources to guarantee safety and authenticity. 

Note: The company does not take ANY responsibility for products purchased online from unauthorized sources such as  Amazon, eBay, or other marketplaces or vendors, as FitLine products may be expired, counterfeit, or compromised. 

Buy directly from FitLine.com warehouse for quality, security, and safety.

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For additional information and personalized guidance, reach out to your distributor.
If you don't have one yet, contact us, and we will be happy to assist you.

How can I contact FitLine Customer Service for assistance?

We value, support, and take care of our customers from start to finish.

If you placed your FitLine order through our website or with our team, just reach out to us directly. You’ll get fast, clear help with anything you need - questions, delivery, product guidance, or personalized support.

If you registered as a customer or as FitLine distributor with another distributor, we kindly recommend contacting the person who helped you register - they are responsible for your service and support. 

If you haven’t registered yet and don’t have a distributor, we’d be happy to welcome you and provide full support for your FitLine needs.

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For additional information and personalized guidance, reach out to your distributor.
If you don't have one yet, contact us, and we will be happy to assist you.

What should I do if I encounter any issues with my FitLine order or have other difficulties?

If you encounter any issues with your FitLine order or have questions about the products, please contact your authorized FitLine distributor for personalized support. They are equipped to assist with any inquiries, provide solutions, and guide you through any challenges you may face.

If you do not have an authorized distributor, or if further assistance is required, please contact us directly. Our team is committed to ensuring you receive the best possible support and a seamless experience with FitLine.

For more information, please contact your distributor. If you do not have one, feel free to contact us. We will be happy to assist you with your order.

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For additional information and personalized guidance, reach out to your distributor.
If you don't have one yet, contact us, and we will be happy to assist you.